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MISSION ACCOMPLISHED

1.0

What we build

Health

Using AI to answer medical queries

To support both healthcare practitioners and patients, we helped Merck develop an AI-powered platform that provides relevant answers to questions about their products in real-time. This platform allows HCPs to quickly access important information and ask additional questions through a chat function, streamlining the support process and enhancing Merck’s digital transformation.

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OUR MISSIONS FALL INTO 4 CATEGORIES

Using AI to answer medical queries

To support both healthcare practitioners and patients, we helped Merck develop an AI-powered platform to provide relevant answers to questions about their products in real time.

Health

Ask Merck
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A connected hotel experience

Instead of relying primarily on staff to cater to guests’ needs, we designed an experience platform that would enable a hyper-personalized experience and provide guests with greater autonomy, from booking to check-in, to on-site stay.

Tech

Hôtel Floriel: a connected hotel experience
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A simple & secure proof of vaccination solution

We built one of the world's most-used proof of vaccination verification solutions. Ensuring compliance with health standards & enhancing public safety, VaxiCode streamlined vaccination verification for millions of people during the COVID-19 pandemic.

Tech

Vaxicode
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Helping consumers detect melanoma early

Transforming how consumers approached skin health to address the alarming rise in melanoma diagnoses. An omnichannel strategy that encouraged our target audience to be more mindful of their skin using the concept of Skintimacy.

Health

Practice Skintimacy: Help find Melanoma early
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Monographer, AI-Based Drug Information Retrieval

AI solution providing accurate drug related information in record time. Leveraging transformer and learning models, we rethought the process of searching within product monographs through the lens of conversational interfaces.

Healthcare, Pharmaceuticals, Biotechnology

Monographer: AI Drug Fact retrieval tool
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Increase vaccination against HPV

Deep dives into human factors, decision-making processes, and barriers to action guided us in the development of seamlessly connected digital channels that helped redefine the HPV vaccination corridor.

Health

Gardasil 9
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MORE PROJECTS, IN A NUTSHELL

Clinical Intervention Platform

Empowering Shared Decision Making In Treatment Choice

Healthcare

A platform to facilitate shared decision making in a clinical setting. Align patient perspectives, clinical characteristics, HCP inputs, and recommendations within a seamless interface.

Methodologies used

CMS & Content APIs, Data Analysis, Scenario Visualizations, Full stack, Data Exchange.

Accessing Public Healthcare

Leveraging Conversational AI to deliver first line support to healthcare seeking citizens

Healthcare, Government, Public Sector

This application redesigned the experience for citizens trying to access healthcare by rethinking the triage experience and helping patients find healthcare providers and services in record time.

Methodologies used

AI, Natural Language Processing, Machine Learning, Full stack, Experience Design.

Oncologist Archetype Research

Behavioural insights project to generate an archetypal segmentation of Oncologists

Healthcare, Pharmaceuticals, Biotechnology

Leveraging patient profiles & real world evidence to create questions reflective of how physicians think, in order to uncover behavioural insights that bridged the perception prescription gap

Methodologies used

Research Platform, Data Modelling, Behavioural Science, Archetypal Research, Qualitative Research.

Oncology Launch Catalyst

Digitally Enabled Planning Platform for Oncology Drug Launches

Pharmaceuticals

Brand launches grapple with initiatives, customer, and data complexity. This platform supports cross-functional launch teams to collaborate across the year long planning process.

Methodologies used

Roadmapping, Omnichannel Strategy, Business Design, Process Design, Productivity Platform.

Start & Stay on Treatment

Uncovering insights about patient motivation to drive treatment adherence

Health, Pharmaceuticals

Qualitative research revealed adherence related challenges in Oncology, leading to opportunity spaces where interventions could help motivate and support patients throughout their treatment journey.

Methodologies used

Concept Testing, Clinical Intervention Design, Treatment Adherence, Native Application.

Futurecasting Cannabis

Cannabis industry foresight research focused on consumer-centric demand planning

Healthcare, Cannabis, Wellness

Multimodal consumer research to map out full spectrum consumer demand spaces, customer segmentation, and product & innovation roadmaps to drive renewed brand plans and reinvented digital ecosystems.

Methodologies used

Data Modelling, Demand Spaces, Scenario Planning, Archetypal Research, Behavioural Science.

READY TO MOVE THE NEEDLE?

ZERO IN ON YOUR KIND OF MISSION

Every solution is designed to serve a distinct need. Tell us more about your idea and we’ll help match you up with a solution.

PROTOTYPE

Rapidly demonstrate the feasibility of an idea by turning it into a functional model.

PLATFORM

Address a specific need with a brand-new advanced digital platform or app.

PATHWAY

Develop a digital ecosystem tailored to your customer journeys.

PROPRIETARY

Discover a whole suite of point solutions aimed at driving efficiency and utility.

2.0

WHAT'S COOKING

AT CLOUDRAKER, THERE’S ALWAYS SOMETHING CURIOUS IN THE WORKS

WHAT TRANSFORMATIONAL POTENTIAL DOES DIGITAL IDENTITY UNLOCK?

In regulated industries, it’s a cornerstone of digital transformation, laying the foundation of trust that enables the kind of data exchanges that interoperability aspires to.

HOW CAN TRUE DIGITAL ENABLEMENT SUPPORT CLINICAL SETTINGS?

Enhancing clinical interventions with decision tools that provide insight into the relationship between informed choices and real world outcomes

WHAT IF WE COULD RESTRICT AI'S PENCHANT FOR HALLUCINATION?

In the short-term, what guardrails can we implement in the products we build to force this intelligent creature to play exclusively within the prescribed sandbox?

3.0

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