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Prototype

Transforming the patient rehabilitation journey

Support at every step in the ACL injury recovery journey

Companion application prototype for a personalized, interactive, and evidence-based ACL recovery process

Methodologies used

Cross Platform Native App, Learning Management System, Content Management System, Device Haptics, Permissionless, Privacy First.

Working with a team of surgeons, researchers, and physiotherapists from a major hospital network in Canada; we created a patient care native application to support patients recovering from an Anterior Cruciate Ligament (ACL) tear, one of the most common knee injuries that poses one of the highest rates of re-injury.

Challenge

When a person tears their ACL, their risk of reinjury is high due to the length and complexity of the recovery process. Figuring out the best way forward often requires personalized guidance and a holistic approach.

Insight

With many different variables at play and lots of information to retain, patients need more than a few touchpoints with their physician, surgeon, and physiotherapist to increase their chances of making a full recovery. 

Mission

Create a patient companion application prototype catering to the unique recovery paths of different patients while integrating the latest research and practices in ACL rehabilitation to provide evidence-based support every step of the way.

Adaptive content offering personalized guidance 

Because the recovery journey requires a delicate balance of physical therapy, education, and continuous monitoring, we designed a prototype that could support each patient’s unique recovery path. Tailoring the experience right from the beginning, patients were prompted to fill in key details that would shape their next steps and establish the foundation for a personalized recovery plan, along with a risk assessment calculator. To keep them engaged throughout the journey, the app provided access to a set of tools designed to cover all aspects of the ACL recovery process, from physical exercises to educational content, progress tracking, and even ways to access invaluable resources such as finding a physiotherapist.

Mobile device showing the prototype home screen

Discovery & design2 weeks

Prototype development6 weeks

Interactive learning20 modules

Technical & design challenges mirrored the complex patient journey

User Experience pathways branched off based on patient characteristics, treatment approach, time to treatment, and accounted for unique curated milestones that reflected every individual patient’s personal progress.

Three mobile devices showing the gamified quiz-based learning experience and exercise planner, as well as recovery progress tracker.

Promoting consistent progress 

Keeping patients engaged and helping them to stay on track were key considerations so we incorporated gamified quiz-based learning as well as regular notifications and reminders. The goal was to reinforce gradual knowledge acquisition while encouraging patients to follow a regular and adapted recovery plan to make consistent incremental progress.

A progress tracker enabled patients to log their daily activities and progress, and provide healthcare professionals with valuable insights, while an exercise library and informational content offered expert-backed resources. All in all, the app focused on reducing the risk of reinjury by keeping patients on a steady and adapted recovery plan, demonstrating how digital innovation could help improve overall rehabilitation experience and outcomes.

By taking into account a patient’s current situation to inform their next steps, this application showed how technology can support better patient outcomes. 

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