Insights
Despite their efficacy in managing anaphylactic reactions, epinephrine pens are not being used as frequently as anticipated. Patients and caregivers are hesitant to use the pens due to a lack of understanding and fear of misidentifying anaphylactic reactions. This led to poor adherence, and low prescription fill rates, with many neglecting to carry their pens and fewer still using them in emergency situations.
Challenges
The core complexity was twofold: effectively educating patients and caregivers to recognize anaphylactic reactions, and ensuring that patients always kept their epinephrine pens on hand. Addressing these challenges required a solution that not only provided comprehensive information but also engaged users in a meaningful, interactive manner. The goal was to create a tool that seamlessly integrated into patients' daily lives, making education and adherence a natural part of their routine.
Opportunity
Leveraging digital tools, we wanted personalized experiences to empower patients in their allergy treatment journey. We developed a patient-centric app to serve as a one-stop-shop for all allergy management needs, where patients and caregivers could access information and tools ad-hoc. App features were designed to ensure ease of use, accessibility, and engagement.