Account Manager, Healthcare

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The role

About us

With offices in Montreal and Toronto, altavia.cloudraker specializes in delivering leading-edge marketing and technology solutions that empower retail & health brands design a future people want to engage with.


We call this Bionic Growth.


We advance businesses by reframing the challenge. By unlocking insight and unleashing technology, we develop products & systems that create human connections. Bridging strategy and activation, we empower your business to make strategic decisions to foster bionic growth and create a sustainable competitive advantage.


As part of Altavia—an independent, global federation of entrepreneurs—we have 38 years of industry experience in retail and health support our clients across 45 countries. Our dedicated retail and health advisors are experts in business design, brand building, digital technology and data performance.


  • Develop an open relationship between the agency and clients;
  • Manage the client’s expectations in order to foster a healthy working relationship;
  • Understand the client’s true needs by challenging them, in order to deliver exceptional services;
  • Collaborate on the strategic planning and business evolution for our clients;
  • Brand planning and lifecycle management including pre-launch planning, launch and LOE
  • Help develop innovative and creative recommendations and proposals for projects and new business opportunities;
  • Understand clients’ financial and business realities in order to set budgets and ensure they are respected;
  • Plan, organize, and execute strategic and tactical projects (360 campaigns,websites, banners, email marketing, content production) for clients;
  • Define and manage deliverables, budgets, risks and timelines;
  • Recruit, coach, manage, and retain an exceptional team;
  • Decentralize information and decision making within the team to ensure everyone is empowered and engaged;
  • Improve efficiency of accounts and optimize processes;
  • Contribute to the overall agency strategy and direction.

You have

  • A thorough understanding of PAAB and ASC regulations;
  • A love of clinical data and an deep understanding of complex disease states with the ability to distill the information into tactics that drive meaningful change
  • Have worked on other scientific portfolios; immunology/oncology/anti-infectives
  • Digital and traditional marketing experience;
  • Excellent communication skills in English;
  • A passion for coaching and developing others;
  • A strategic perspective on marketing and always think about the big picture;
  • An entrepreneurial spirit - someone who is willing to drive the business;
  • High degree of emotional intelligence; you can adapt your communication style to anyone you speak to;
  • The ability to juggle multiple projects (a portfolio with multiple indications) and prioritize.

You are

  • Passionate about pharmaceutical marketing; it's not a job, but a calling
  • A team player who is willing to roll up your sleeves and jump in to help others;
  • Able to delegate and provide support where needed;
  • Constantly bringing positive energy to the team and finding ways to celebrate the small wins;
  • Solutions oriented - Eager to try new things and bounceback (learn) from mistakes;
  • An expert in your field (scientific background preferred),and you love sharing your knowledge with others;
  • Analytical and insights driven
  • The most organized person you know;
  • An easy-going, light-hearted person who doesn’t take yourself too seriously;
  • Able to stay cool as a cucumber... even when deadlines are looming.
  • Quick on your feet; able to adapt quickly, multi-task and work in a fast-paced environment.

© altavia.cloudraker 2022